3 ms·
>Because they don't know off the top of their heads and would have to test it to be sure which is a huge amount of work they don't have to do. And that's calle
by serf 6y ago
>Because they don't know off the top of their heads and would have to test it to be sure which is a huge amount of work they don't have to do.
And that's called... poor customer service.
Had I been faced with that behavior and had the freedom to switch vendors as OP I would have -- meaning that support behavior isn't without flaw, they lose a certain threshold of customers.
- SulfurHexaFluri 6y agoNot a single company is going to recreate your unsupported setup to see what would happen and let you know unless there was a huge payment being made. Since the only reason OP is doing this is to save time, it would make no sense to spend weeks going around to each vendor trying to work out which one to pick. And often support people give wrong info, you may eventually find a vendor that just says "Sure you can do that" and then you get it and find out you cant.
- varjag 6y agoThis is just self-aggrandising. No mass production vendor would do R&D for your bizarre use case unless there's clear PR potential or you are ready to pick the tab.
- nucleardog 6y agoYeah I used to be in a weird position where most of my time was spent figuring out how to use and abuse a bunch of off-the-shelf things to build out one-offs of whatever crazy crap people could come up with. Lots of hardware and software reverse engineering and integration. I’d never in a million years expect a company to do my R&D/integration work for me when I’m buying one mass-produced consumer item and using it outside of its intended use-case.