2 ms·

I don't get the Amazon hype at all. Never ordered anything from them. The last time I checked, their website looked very counter intuitive and also down right

I don't get the Amazon hype at all. Never ordered anything from them. The last time I checked, their website looked very counter intuitive and also down right ugly. Many products are seemingly garbage or counterfeit, the review system is bad and the workers and sellers are not treated well or properly respected... and I could go on. I don't want to lecture anyone about ethics, but it's astonishing how little personal responsibility anyone takes when it comes to using services from such a company. Doing business with them is just completely off-putting to me.

fuzxi 6y ago
Main selling points: Near-universal breadth of products Typically decent prices on products Generous return policy with free return shipping Fast shipping (not so much anymore) The combination of these means that buying from Amazon is largely a low-friction experience. Even though the website is horrible to navigate, you can order most of what you need on one site without searching for deals or coupons. Even though the site is filled with knock-offs and fake products, they ship quickly and are free to return, so there's little risk. People (myself included, though I'm trying to do more of my purchasing locally or on other sites) get suckered in by the convenience and then don't have enough reason to switch to other stores, despite the overall subpar experience.