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It's not a great example, but I do understand this, so I can share perspective. As a manager, you are hired to be an extension of your boss. Your boss may have
by darkerside 6y ago
It's not a great example, but I do understand this, so I can share perspective. As a manager, you are hired to be an extension of your boss. Your boss may have 5 managers reporting to him, reach of which has 5 reports of their own. Your boss is tremendously busy and no longer has the time to understand all the details of all the work under their purview. If your report goes to your boss and starts presenting a problem, the report may have very little idea of how their problem fits into the other 25 problems that ICs may bring up, and yet is making a decision that this should be their boss' boss' (director) priority. If this happens continually, the direct manager is not doing their job, and the director will make sure they hear about it.
More shortly, sometimes what you think is bad news as an IC is something your manager can solve without getting their boss involved. Especially with more junior reports, they may have trouble distinguishing the difference.
- deleted 6y ago[deleted]
- teekert 6y agoOk, I understand that, it's also exactly why my boss would say: please discuss this with your project manager ;)
- darkerside 6y agoDiscussing with project manager is great. That's why PM is there. Discussing with the director of software engineering? Probably completely irrelevant to the Big Problem he or she is currently trying to solve, which is much more likely related to culture, hiring/firing, budget, or strategy. When you tell that person that you are shipping a suboptimal product for reason X, they may truly want to help, but have no context to actually do it, and have much bigger fish to fry besides.
- teekert 6y agoI agree with all that, and indeed it would be wise to ask that employee to go through other/more appropriate channels first when they have "bad news". What bothers me is the "trouble" part. Completely unnecessary imho.