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My comment was poorly phrased. My point is that this can quickly lead to legal problems, when such a captcha restricts your access to something you do have a le
by DarkWiiPlayer 6y ago
My comment was poorly phrased. My point is that this can quickly lead to legal problems, when such a captcha restricts your access to something you do have a legal right to.
Say I buy a new phone and it stops working after 3 weeks. I want to contact the seller, but they only have a web contact form and I fail to get past the captcha.
This is already getting very close to being a huge legal problem, and the only reason why it's probably not that bad is that technically that website is supposed to give at least a contact address so I could just send them a letter which, while hugely inconvenient, is legally still a good enough way for me to contact them.
I'm sure if you spend a while longer you could find a few cases where the problem is even worse (also considering more than just one legal system).
So what I should have said: Using this technology to block users from the wrong endpoints could end up being illegal.
For context: I'm talking German laws here.
- judge2020 6y agoIt's definitely a problem regarding government sites - the UK even has a page advising their own government agencies to not rely on them unless absolutely necessary[0]. US government sites have simply resorted to putting everything behind a login wall and verifying identity, such as is the case for ssa.gov and healthcare.gov, or just not caring and letting spammers do whatever they'd like (typical for local-level governments). 0: https://www.gov.uk/service-manual/technology/using-captchas https://www.gov.uk/service-manual/technology/using-captchas