I don't disagree. Let me elaborate a bit: Historically, the instant any company has no real competition, they stop innovating. Most will also take measures t

I don't disagree. Let me elaborate a bit: Historically, the instant any company has no real competition, they stop innovating. Most will also take measures to maintain their market position artificially; they will make it difficult for customers to leave and switch to a competitor rather than trying to keep their customers by continuing to provide a better product. These are the hallmarks of comfort. Hubris and laziness.