Since you mentioned JIRA, it is basically there to support bloated Scrum teams. And one often hears No True Scotsman fallacies regarding Scrum. Salesforce has a

Since you mentioned JIRA, it is basically there to support bloated Scrum teams. And one often hears No True Scotsman fallacies regarding Scrum. Salesforce has always seemed to me like something that, indeed, falls into this category of things that are never "done right". And likewise, I am sure there are Salesforce coaches, and maybe even some books that people try to sell.