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“The three general areas where organizations feel the Google Tax most strongly are deployment, IT support costs and user training,” Could someone explain how #
by MatthewPhillips 16y ago
“The three general areas where organizations feel the Google Tax most strongly are deployment, IT support costs and user training,”
Could someone explain how #1 and #2 applies to Docs?
- jrockway 16y agoImporting a list of users to Google. Adding bookmarks and desktop shortcut icons to each user's desktop. Telling the user to use their web browser instead of Word. These are pretty much the same costs as transitioning to any new software, though. I consider myself a pretty experienced computer user, but after Microsoft made the Office 2007 change (with the "ribbon" instead of menus and toolbars), I was lost. Obviously I was able to find help on my own and RTFM, but this is not a skill most people using Word have. So switching from Office 2005 to Office 2007 was probably just as expensive as switching from Office to Google. Interesting how Microsoft doesn't point that out.
- MatthewPhillips 16y agoI agree, that is the cost of changing software, it's disingenuous to call it a Google Tax.
- bediger 16y agoYes, certainly it's disingenuous, but it also reinforces the theory that anyone spouting an "X tax" line is biased anti-X. It's a nice leading indicator.