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"We recently began emailing customers with Echo devices registered in the US to give them more information about Amazon Sidewalk," an Amazon spokeswoman said. "
by hacym 6y ago
"We recently began emailing customers with Echo devices registered in the US to give them more information about Amazon Sidewalk," an Amazon spokeswoman said.
"This service will only be available in the US when it launches.
"We apologise for any confusion."
Not sure if you’re saying they didn’t issue an apology... but they did?
- gonesilent 6y agoOnly USA because 900mhz is available in the US. I think Australia also has it open also. It seems based on Lora.
- avh02 6y agomy interpretation is: 1) from the article: "And UK customers who received Amazon's email have told BBC News this was not the case." - i.e: non-US customers received the email (myself included) 2) "we started emailing devices registered in the US" (which has an untrue scoping, since i have a UK registered device in Berlin, i _may_ have registered it in the US intially, i'm not sure) - to me, this refers _only_ to the original email announcement and 3) still the spokeswoman talking, but no longer about the contents of the original email and not mentioning a follow up email: "This service will only be available in the US when it launches. We apologise for any confusion." all in all: The apology has been an article on the BBC via spokeswoman. Not an email to my inbox (yet), where the mistake occurred. so, while yes, they have apologised, it's not in the format you'd expect someone who sent out a mass email incorrectly.