Doing what you think is right, is not necessarily the right thing to do. This is why there is also "Disagree and Commit". There are many facets to this and I am

Doing what you think is right, is not necessarily the right thing to do. This is why there is also "Disagree and Commit". There are many facets to this and I am 100% sure that you did not get fired for >correctly< telling customers... You could potentially get fired for incorrectly telling them though, if the issue was severe enough.