Large-scale events (LSEs) are becoming more and more common. It'll keep getting worse. AWS has to take a hard look at how they build their software. Their bad

Large-scale events (LSEs) are becoming more and more common. It'll keep getting worse. AWS has to take a hard look at how they build their software. Their bad engineering practices will eventually catch up to them. You can't treat AWS the same as Alexa. Sometimes it's smarter to take your time to ship stuff instead of putting it out there. Burning out your oncall engineers is not a feasible long-term plan. AWS will be in deep trouble when/if GCE fixes their customer support.