Reminds me of: "When a measure becomes a target, it ceases to be a good measure" When you're advertising uptime/availability, you're motivated not to report do

Reminds me of: "When a measure becomes a target, it ceases to be a good measure" When you're advertising uptime/availability, you're motivated not to report downtime/unavailability. Then the value of such reports is lost; developers start banging their heads trying to figure out if it's a service outage or a bug in their software (yes, informed by personal experience).