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In other words we're in the "Nobody gets fired for choosing managed AWS" paradigm.
by abraxas 6y ago
In other words we're in the "Nobody gets fired for choosing managed AWS" paradigm.
- dageshi 6y agoBasically. If you go down you're probably in the company of half the fortune 500. And of course AWS is a legitimately capable and useful platform that does remove a lot "ops" although it probably frontloads a lot of "config" in return for that.
- derefr 6y agoIt's not just diffusion of responsibility. It's the fact that — assuming you're a B2B SaaS — when you're down, the customers depending on your service are probably down too, since they're very likely to also be dependent on the same service that knocked you offline. It's like a city-wide power outage, or a flood in a city that's in a flood-basin. The city's entire economy will "pause." If you're a B2B business affected by the outage/flood, you don't have to worry about losing sales/customers, as your customers won't even be trying to make any requests of you, since their capacity to serve requests to their customers is knocked out, and without that, they won't be making any requests of you. In fact, as long as they're down, they may not even notice that you're down!
- wdb 6y agoStill if I cause P2/P1 issue I still need to explain to the board of top 50 fortune 500 company. Had to do it once its no fun at all.