4 ms·
This is a relevant comment. I agree. Who will hold them accountable for violating uptime guarantees? Nobody? Then what's the point or purpose of an uptime guara
by rexreed 6y ago
This is a relevant comment. I agree. Who will hold them accountable for violating uptime guarantees? Nobody? Then what's the point or purpose of an uptime guarantee? Marketing value?
- freehunter 6y agoIf it’s in a contract, companies can sue. And big enough customers who have lost enough money due to the outage would definitely threaten to sue to recover that money.
- redisman 6y agoWouldn't the contract specify the remedy? Or do they actually on paper really promise uptimes that on a single isolated data-center level no one can keep?
- kenhwang 6y agoWe just ask nicely. Never really had a problem getting a huge % discount on the bill because of an outage. Extra bonus for us since there's no bottom line impact since we can tolerate some downtime (just annoying for engineering).