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For most non-techies, buying a router means hours of fiddling with an inscrutable setup ending in failure, then either giving up, or if you can afford it paying

For most non-techies, buying a router means hours of fiddling with an inscrutable setup ending in failure, then either giving up, or if you can afford it paying the Geek Squad to set things up for you. The advice I give most people is to use whatever the ISP provides, so that when things go south the ISP is on the hook for support.

Groxx 6y ago
+1 here. Routers are absurdly more complicated, hard to fix, and full of brand new terminology to deal with than basically any other piece of normal house tech. Most should absolutely stick with their ISP's, as crappy as most of those devices are.