>Make me think. Little learning curve is OK.. The same argument I used to hear when User Interface was transitioning from command line to GUI for many enterpri

>Make me think. Little learning curve is OK.. The same argument I used to hear when User Interface was transitioning from command line to GUI for many enterprise applications. The inherent flaw in the article is that the author assumes that enterprise users are "power users". Most often they are not, their job is to sell a product or monitor a process or ensure that bugs are getting fixed on time so that a product can be shipped. They use software to achieve a particular objective, software is a tool not the goal. Tool should be as easy as possible and as idiot proof as possible. And also, it is not that enterprise employees are lifer. There are attrition, people leave jobs, new ones come in, process changes, new methods are introduced etc. > However, while Wizards and guided tours are an excellent solution for casual users, it’s not necessarily the case for power users There is literally a multi $billion company who makes guided tours for enterprise software. WalkMe is seeing increased growth as of late.. it is now valued at or more than about $2 billion. And, the startup said it surpassed $100 million in annual recurring revenue (ARR) in the second quarter. Meanwhile, in the third quarter, its new business bookings grew 100 percent year-over-year. https://news.crunchbase.com/news/walkme-raises-90m-for-dap-eyes-latin-american-market/ https://news.crunchbase.com/news/walkme-raises-90m-for-dap-e...