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For those working from home, pro tip: Get Comcast Business class if you can't switch to a reasonable ISP, reasons follow: - No Data Caps - You get priority on
by no_wizard 6y ago
For those working from home, pro tip:
Get Comcast Business class if you can't switch to a reasonable ISP, reasons follow:
- No Data Caps
- You get priority on your node, and typically, there isn't more than a few others in the neighborhood that are also on business class, if at all (my technician who did the install told me I was the only one for my whole node, so I get priority over others in the neighborhood, all other things being equal)
- You get better uptime guarentees
- Frankly, their customer service is light years ahead of their consumer, but that isn't saying much
- extremely consistent speeds. I know a lot of people on the prosumer plans have this too (friends of mine on xfinity don't have a lot of speed dips) but I have never been under 75/30 (the base of my plan) and my router tests every day so I can have historical reports. I'm often over 100 down (always 30 up though)
The plans tend to be more than the consumer plans, of course, usually by 25-30 dollars, but you do get a little bit more than just no data caps, at least. Its been easier to deal with and I've had it for a few years.
I don't like Comcast, but this arrangement made dealing with them much less painful. I've actually been impressed with the service levels.
When I had xfinity (consumer Comcast, if you will) I had outages, speed dips, all kinds of things. Not since business class.
Your mileage may vary, of course. I wish I could switch to a different ISP like Sonic, but alas, my alternative is dialup or very slow DSL, so this is the next best thing I could find.
- ben174 6y agoJust checked the pricing in Fremont, California (East Bay Area) - all require a 2 year agreement and some of them go up after the first year: 35 Mbps - $69.95/mo 100 Mbps - $109.90/mo 200 Mbps - $134.90/mo 300 Mbps - $164.90/mo 1 Gigabit - $499.95/mo Seems significantly more expensive than residential service.
- no_wizard 6y agoMaybe its the plan I inherited or something like that, but I didn't have to sign a 2 year agreement and honestly 170 for 300 mbps isn't terrible (for Comcast) with the reliability I've been getting it'll be super consistent, at least, which isn't something to shake your fist at per say. Not sure why it is that I didn't have to sign a 2 year agreement (I did originally get this via my employer, though I transitioned out of that years ago). Maybe I'm on a legacy plan? I pay for 75/30, which maybe they don't offer in your area for some reason (I pay the low end of the spectrum here, 70 a month). Its always worked well for my household so I haven't thought to change it. Surprisingly, I'm tempted to see if I can get more speed for the dollars I'm paying.
- zachlatta 6y agoYou can negotiate with them. We negotiated a month-to-month plan instead of a 3 year commitment, which is what they were trying to sell us.