> User experience is everything It's very important, but it's not "everything". > and without a good profitable business model FOSS can't afford the massive i

> User experience is everything It's very important, but it's not "everything". > and without a good profitable business model FOSS can't afford the massive investment of time and effort required to bring a competitive user experience. By that logic, most FOSS should not have existed at all. > Making stuff work is only maybe 20% of the work required to build a product... sometimes less. That's often true. It's certainly true for some of the software projects I maintain. > Commercial closed source and SaaS vendors have the resources to leave FOSS and open ecosystems in the dust in terms of features and user experience That's not possible even with infinite resources, because FOSS software is sometimes great, often good, and also often the only thing available.