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From the linked article[0], which the posted URL appears to be a blogspam regurgitation of: > After the seller of the Victure doorbell declined to give a refun
by strogonoff 6y ago
From the linked article[0], which the posted URL appears to be a blogspam regurgitation of:
> After the seller of the Victure doorbell declined to give a refund, we took the case directly to Amazon, who agreed to fully refund the customer.
That’s probably the most viable way: if enough people request refunds, Amazon will have to address the shady sellers.
[0] https://www.which.co.uk/news/2020/11/the-smart-video-doorbells-letting-hackers-into-your-home/ https://www.which.co.uk/news/2020/11/the-smart-video-doorbel...
- CamelCaseName 6y agoNCX (Negative Customer Experience) is the metric in question here. Enough returns relative to other products in its category will first get the listing temporarily removed, and then permanently removed, if issues continue. You can read a bit more here if interested: https://sellercentral.amazon.ca/gp/help/external/RTPNYUAU5EQ9RGU https://sellercentral.amazon.ca/gp/help/external/RTPNYUAU5EQ...
- dang 6y agoOk, we've changed to that from https://www.cyberscoop.com/smart-doorbells-amazon-ebay-ncc-vulnerabilities/ https://www.cyberscoop.com/smart-doorbells-amazon-ebay-ncc-v.... Thanks!