3 ms·
I've owned several Lexuses (Lexi?), and the one thing that struck me was the recalls, and how long they keep doing that. I got my first experience when I bough
by LeonM 6y ago
I've owned several Lexuses (Lexi?), and the one thing that struck me was the recalls, and how long they keep doing that.
I got my first experience when I bought an 2006 IS250. In 2014 (the car was now 8 years old) I got a recall letter that one of the windshield wiper bolts may not have been torqued to spec at the factory. Not kidding. I ignored this letter, as I was sure this was just some trick to get me to visit the dealership. After 2 months I got another letter telling me that this issue was not yet resolved, urging me to go get the free repair. I did.
In 2015 I had a complaint that the parcel shelf would make a creaking noise if the car was parked in the sun for a while. They replaced the parcel shelf under warranty (this was a 9 year old car at the time!).
In 2016 I got a recall that the fuel filter may not have been properly installed 10 years prior at the factory, so I got a free repair again.
Finally in 2018 (12 year old car), they replaced the passenger airbags free of charge, as there may be something wrong with those.
Their attention to quality is insane. In the 10+ years that I have owned Lexus cars (first an IS250, now an IS-F), I've had zero defects (that I had to pay for). That said, I do always bring in the car for service at dealership at the recommended intervals. Proper maintenance gets you a long way.
- vaccinator 6y agopretty much all brands had the airbag exploding in your face issue and were replaced for free... but either way isn't Lexus the same as Toyota?
- LeonM 6y agoYes, Lexus is the luxury branch of Toyota. Most Japanese brands have a separate branch, mostly for the US market. Honda has Acura, Nissan has Infinity. AFAIK Lexus is the only branch that is sold worldwide under the same badge.
- Kipters 6y ago> Proper maintenance gets you a long way. One thing I discovered recently is that vehicle maintenance and regular inspections are not a requirement in the US for it to be street-worthy, I found that surprising given how important cars are there in many cities. Here in Italy cars must go through this inspection in their fourth year and then every two years, by law. Not doing that can get your vehicle confiscated. Same for insurance, it's illegal to drive without one.