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The way that I've always handled this is to only show the "Forgot Password" link after a login attempt fails. Maybe that's unfair; expecting a user to attempt
by skx 15y ago
The way that I've always handled this is to only show the "Forgot Password" link after a login attempt fails.
Maybe that's unfair; expecting a user to attempt to login even if they're not sure of their details, but it always seemed reasonable enough to me.
- pbz 15y agoThat's not intuitive. When I go to a site I know if I remember the password or not. If I have no clue what the password could be I won't even attempt to login. If I don't see the "forgot password" link I would assume the site doesn't have that feature and leave.
- jtheory 15y agoAgreed -- particularly because the site may have some kind of lockout feature if I fail too many attempts, there's no chance I'll waste one just to see if there's a forgot password link on the failure screen.
- prawn 15y agoOne of the issues with a "forgot password" link is that it's visual clutter. Could only have the link show if the user has moused over the form area?
- bostonvaulter2 15y agoI like sites that make the "Forgot Password" link much more visible after a failed login.