Almost 20 years ago GC lost a $7000 order of mine, wouldn't lift a finger to get UPS involved and banned me from ordering after I had to use a chargeback to get

Almost 20 years ago GC lost a $7000 order of mine, wouldn't lift a finger to get UPS involved and banned me from ordering after I had to use a chargeback to get my money. Been a happy Sweetwater customer ever since. I've had 3 different reps and I know them all quite well at this point.