I have seen some non-technical people that use the scrollbar all the time. Some even use those little arrows at the upper and lower ends of the scrollbar. I gu

I have seen some non-technical people that use the scrollbar all the time. Some even use those little arrows at the upper and lower ends of the scrollbar. I guess they were taught that way, and it works for them (for the few times a day they use a computer). And they just don't see the need of learning a new way to move up and down a document.