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Do you have data or anecdotes that this is a consistent issue across the tech companies you mentioned? As an AWS employee speaking for myself, I find it inconce

by geertj 6y ago

Do you have data or anecdotes that this is a consistent issue across the tech companies you mentioned? As an AWS employee speaking for myself, I find it inconceivable that in our customer obsessed culture we’d lock out accounts without a clear reason or the ability to talk to a human.

rad_gruchalski 6y ago
Happened to me with Amazon retail business account in Germany.
Normille 6y ago
I've had it happen to me with four Twitter accounts at once. All locked overnight in January with no explanation or response to emails from their support dept[0]. It took 6 months and a formal GDPR complaint to the Irish Data Protection Commissioner before Twitter finally unlocked the accounts and admitted they'd made a mistake[1]: >Hello, >We’re writing to let you know that we’ve unsuspended your >accounts. We’re sorry for the inconvenience and hope to see you >back on Twitter soon. >A little background: we have systems that find and remove >multiple automated spam accounts in bulk, and yours was flagged >as spam by mistake. Please note that it may take an hour or so >for your follower and following numbers to return to normal So yes. It does happen and, when it does, you have little to no chance of actually getting hold of a real human being to talk to, or who can give you any explanation as to why it occurred. Thankfully in my case, it was just some shitty Twitter accounts and I'm actually quite glad it happened now as it gave me the impetus excise another pointless moronic social network from my online life. [0] https://stiobhart.net/2020-03-18-twittergdpr/ https://stiobhart.net/2020-03-18-twittergdpr/ [1] https://stiobhart.net/2020-06-14-twatter-revisited/ https://stiobhart.net/2020-06-14-twatter-revisited/
derekp7 6y ago
I signed on to Amazon's Mechanical Turk as a worker just to see what it was all about (and to evaluate what the workflows were, so I could recommend it to others). I think I ended up doing a couple bucks worth of work, and applied it to my regular Amazon account. Well, recently I went back on it (after a few years of not using it, although I use my regular Amazon and AWS account all the time). And it said I'm not allowed to take on work, because my payment method has been suspended for a policy violation. Which policy? How do I get it un-suspended? Did someone else compromise it to use it illicitly? Nothing on the page gives me any clue of how/who/what to contact.

by geertj 6y ago

rad_gruchalski 6y ago

Happened to me with Amazon retail business account in Germany.

Normille 6y ago

I've had it happen to me with four Twitter accounts at once. All locked overnight in January with no explanation or response to emails from their support dept[0]. It took 6 months and a formal GDPR complaint to the Irish Data Protection Commissioner before Twitter finally unlocked the accounts and admitted they'd made a mistake[1]: >Hello, >We’re writing to let you know that we’ve unsuspended your >accounts. We’re sorry for the inconvenience and hope to see you >back on Twitter soon. >A little background: we have systems that find and remove >multiple automated spam accounts in bulk, and yours was flagged >as spam by mistake. Please note that it may take an hour or so >for your follower and following numbers to return to normal So yes. It does happen and, when it does, you have little to no chance of actually getting hold of a real human being to talk to, or who can give you any explanation as to why it occurred. Thankfully in my case, it was just some shitty Twitter accounts and I'm actually quite glad it happened now as it gave me the impetus excise another pointless moronic social network from my online life. [0] https://stiobhart.net/2020-03-18-twittergdpr/ https://stiobhart.net/2020-03-18-twittergdpr/ [1] https://stiobhart.net/2020-06-14-twatter-revisited/ https://stiobhart.net/2020-06-14-twatter-revisited/

derekp7 6y ago

I signed on to Amazon's Mechanical Turk as a worker just to see what it was all about (and to evaluate what the workflows were, so I could recommend it to others). I think I ended up doing a couple bucks worth of work, and applied it to my regular Amazon account. Well, recently I went back on it (after a few years of not using it, although I use my regular Amazon and AWS account all the time). And it said I'm not allowed to take on work, because my payment method has been suspended for a policy violation. Which policy? How do I get it un-suspended? Did someone else compromise it to use it illicitly? Nothing on the page gives me any clue of how/who/what to contact.