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Factually wrong. All developers could turn off their phone/pagers and then there's no on call anymore! The worst that can happen is that the company is down a

Factually wrong. All developers could turn off their phone/pagers and then there's no on call anymore! The worst that can happen is that the company is down a few hours overnight. Issues can be investigated and fixed during office hours. I'd wager that most companies don't have global customers and don't need 24/7 coverage.

sethammons 6y ago
> the worst that can happen is the company is down for a few hours overnight I think this is a great example of why disagreements arise on HN: different world experiences and base assumptions. For many companies, being unavailable for that window of time would be catastrophic. We had one client that suffered about an hour of downtime (turned out to be their issue). They accounted that hour for 5 million dollars lost.
- Too 6y ago
  $5M/hour can pay for a lot of engineers. So as you say - with such assumptions - you can and should pay for both up-front design, QA and people on-call, otherwise you only have your self to blame for the loss.
- deleted 6y ago
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