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That's the point, in theory it's every 6 weeks, in practice it's every 2-3 weeks. Because of people not participating in oncall equally and because of getting e
by user5994461 6y ago
That's the point, in theory it's every 6 weeks, in practice it's every 2-3 weeks. Because of people not participating in oncall equally and because of getting escalations while you were not officially on call.
- madhadron 6y ago> people not participating in oncall equally Why would this be? If you're on the rotation, you have the same number of shifts as anyone else. If you can't take your shift you have to swap with someone and take their shift instead. > getting escalations while you were not officially on call This usually means that the training of those on the rotation is inadequate. It's possible for oncalls to be awful, but they don't have to be. The important part is to make those who have the power to change the sources of pain to suffer it.
- dilyevsky 6y agoIf people are not participating then it’s not 6 person rotation. Every oncall tool out there is capable of setting even schedule that is reviewed and agreed in advance in every case that I’ve seen. Regarding escalations if your oncall primary frequently requires escalating to other folks you haven’t done a good job of training them or writing runbooks for your component.
- sethammons 6y agoI’m on a team where 6 people are on rotation. We are nearly always 6 weeks until your next rotation. On some cases, you may swap, and then maybe it was 5wks or 7wks since your last rotation. For some smaller teams, they may have fewer people. We try to staff up those teams or otherwise work to reduce the on call burden.