What people say and do are two different things. Big companies want answers to specific questions, that’s why they create surveys. Bugs from users may be self-i

What people say and do are two different things. Big companies want answers to specific questions, that’s why they create surveys. Bugs from users may be self-inflicted from AdBlockers etc. I’d guess ultimately that the feedback is useless. As they’re delivering different versions of the app to different people it would be a lot work to Keep track of changes. Unless it impacts revenue they don’t care.