That's because the graduates don't go and work for the retail arms of the big banks. They work in the investment and trading arms and generally have very littl

That's because the graduates don't go and work for the retail arms of the big banks. They work in the investment and trading arms and generally have very little to do with customers. Many of the Banks don't even have retail arms. And that's not even thinking about Hedge Funds, Brokerages and other Financial institutions that are normally grouped into 'the banking industry'