One thing I've found is that it helps a lot if your company has an IT department. You outsource the headaches to someone whose job it is to deal with them inste

One thing I've found is that it helps a lot if your company has an IT department. You outsource the headaches to someone whose job it is to deal with them instead of pulling yourself away from your work, they can maintain a standard image that works on the company's standard workstation machines, etc.