I agree that this is work of very high technical quality. I was slightly disturbed, though, that this didn't include any interview from people working there, th

I agree that this is work of very high technical quality. I was slightly disturbed, though, that this didn't include any interview from people working there, though. I realize it's neither trivial nor cheap to organize, bit it did leave me a strange feeling that I have trouble putting into words. Is there an element of arrogance in assuming we can simply "science the shit out of this" (to quote a well-known Martian), comfortably removed from the faraway site of a human tragedy and without involving any of the affected people, and call it a day? Kind of like marketeers only trusting analytics and never talking to a single customer, but with an element of western arrogance on top of it.