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I'm really surprised by the way they communicated things yesterday. Slicehost has been marketed toward hackers and geeks for years, so you'd have to expect tha
by ben1040 16y ago
I'm really surprised by the way they communicated things yesterday.
Slicehost has been marketed toward hackers and geeks for years, so you'd have to expect that those people are going to demand technical information up front and are going to be pretty bristled about a mail heavy on marketing and nil on details.
It was also totally out of line with the amazing customer service I've otherwise gotten from Rackspace over the last 5 years (with their dedicated product) and Slicehost over the last 2+.
In the end I migrated my apps to Linode last night and at this point all I have to do is flip over DNS and pull the plug on Slicehost. I know I "might" pay less with Rackspace Cloud depending on bandwidth usage but I want the predictable fixed pricing model I've been subscribing to for a couple years. And since that product is no longer an option with Slicehost, to Linode I go, where I get more server for less money than I've been paying as is.