"The quote I mentioned above certainly implies that goods sold on eBay enjoy protection despite the address shipped to." They were probably referring to eBay's

"The quote I mentioned above certainly implies that goods sold on eBay enjoy protection despite the address shipped to." They were probably referring to eBay's own protection policy, listed here: http://pages.ebay.com/paypal/seller/ http://pages.ebay.com/paypal/seller/ "To qualify for eBay Seller Protection, be sure to: Use a shipping method that provides tracking information and/or valid delivery confirmation to the address in the PayPal transaction details or eBay order details page." It sucks that you got scammed, and I hope you get the guy who did it, but you'll need to get someone other than PayPal / eBay involved. It's probably just going to waste your time and reduce your chances of catching him if you keep trying to go through either of them.