There's a great Strange Loop talk by Evan Czaplicki (of Elm fame) where he alludes to the challenges of maintaining an open source project.[1] In it he describe

There's a great Strange Loop talk by Evan Czaplicki (of Elm fame) where he alludes to the challenges of maintaining an open source project.[1] In it he describes how feedback often starts as an innocuous "Why don't you just...?" where the person making the request doesn't have the full understanding of the system as a whole and may see their request as a simple one-off that can be done quickly. To answer them fully, the open source maintainer has to respond with a long explanation of why their suggestion isn't an option. Or, maybe they don't respond and now the original poster doesn't feel the community is supporting them. This asymmetry can lead to poor communication in the community. I've been working on an app and was reading about the pros and cons of going freemium vs. pay up-front. I was surprised to read that people suggested the pay model is better for indie devs because with free, you'll have more users, but you'll also get worse feedback from the free users. Maybe there's a correlation between seeing something as free and feeling that the work behind it is trivial? [1] https://youtu.be/o_4EX4dPppA https://youtu.be/o_4EX4dPppA