3 ms·

I hear my users constantly yelling for more features. Not one has complained about the page load (5mb uncompressed, plus a delay for auth to initialize). I'll

I hear my users constantly yelling for more features. Not one has complained about the page load (5mb uncompressed, plus a delay for auth to initialize). I'll keep listening to my users.

thesuitonym 6y ago
Because anyone who complains is given this treatment. We don't complain to everybody we just bounce.
- Shared404 6y ago
  > We don't complain to everybody Except on forum's. We complain there :P
- stickfigure 6y ago
  If you're offering a service that is so uncompelling or so undifferentiated that the page load speed is a driving factor, than you should certainly focus on page load speed. On the other hand, Gmail regularly takes 10s+ to load and yet most users are glued to it. If you're a SaaS business, your marketing page is probably not your app. The people using your app care about usability, and page load speed is rarely the driving factor. Especially with SPAs.
  - JKCalhoun 6y ago
    I hear you saying that if my service is compelling enough, people will tolerate the horrendous page loads.
    - stickfigure 6y ago
      That is absolutely correct. Ask yourself: Will my customers be happier with additional features X, Y, and Z, or a faster page load? Better yet, ask your actual customers.
    - somurzakov 6y ago
      hahaha, brilliant
  - im3w1l 6y ago
    Maybe the initial load is 10+s, but clicking into and out of emails is fast, and that is what matters. If that took 10s it would be unusable.
maxk42 6y ago
Interesting. What I've found is that the users I have that complain are by far the minority of my users. They ask for every little whim, many of them conflicting. If I'd been listening to them my website would be a mess right now. Alexa top 5k. 7 million uniques / day. 550kb. Less than 2 years old. Every time I implement a new feature, there is no significant change in my site's trajectory. Improving latency by adding an auto-scaler, however, has lead to a massive uptick in usage in the past 90 days.

I hear my users constantly yelling for more features. Not one has complained about the page load (5mb uncompressed, plus a delay for auth to initialize). I'll keep listening to my users.

thesuitonym 6y ago

Because anyone who complains is given this treatment. We don't complain to everybody we just bounce.

Shared404 6y ago
> We don't complain to everybody Except on forum's. We complain there :P
stickfigure 6y ago
If you're offering a service that is so uncompelling or so undifferentiated that the page load speed is a driving factor, than you should certainly focus on page load speed. On the other hand, Gmail regularly takes 10s+ to load and yet most users are glued to it. If you're a SaaS business, your marketing page is probably not your app. The people using your app care about usability, and page load speed is rarely the driving factor. Especially with SPAs.
- JKCalhoun 6y ago
  I hear you saying that if my service is compelling enough, people will tolerate the horrendous page loads.
  - stickfigure 6y ago
    That is absolutely correct. Ask yourself: Will my customers be happier with additional features X, Y, and Z, or a faster page load? Better yet, ask your actual customers.
  - somurzakov 6y ago
    hahaha, brilliant
- im3w1l 6y ago
  Maybe the initial load is 10+s, but clicking into and out of emails is fast, and that is what matters. If that took 10s it would be unusable.

maxk42 6y ago

Interesting. What I've found is that the users I have that complain are by far the minority of my users. They ask for every little whim, many of them conflicting. If I'd been listening to them my website would be a mess right now. Alexa top 5k. 7 million uniques / day. 550kb. Less than 2 years old. Every time I implement a new feature, there is no significant change in my site's trajectory. Improving latency by adding an auto-scaler, however, has lead to a massive uptick in usage in the past 90 days.