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No, exactly. I got a free battery replacement on my Macbook Pro after 3 years of having it because the battery was unusable. After going into the Apple store,
by madjam002 6y ago
No, exactly. I got a free battery replacement on my Macbook Pro after 3 years of having it because the battery was unusable.
After going into the Apple store, they said that the battery was a "consumable part" and therefore not covered by the warranty. However, when I asked what the part number was and how I could order a replacement myself, they said that the batteries weren't serviceable and even they had to replace the keyboard unit as that contained the battery and it was all glued together.
I pointed out that they've therefore designed this product to fail after a few years as you can't order replacement batteries as a consumer, and they agreed to replace it for free.
- yoz-y 6y agoThat is definitely an issue. I guess apple somehow calculated that an occasional free replacement is more economic than not binding the battery to a non-consumable part?