4 ms·

Even if you think customers shouldn't be given a choice, there is still no excuse for not informing the users of the situation. Apple is not a victim here.

jolux 6y ago
Did I say Apple was a victim? No. They should have notified people. But the conspiracy theories are silly, as are people who act like there isn’t a clearly correct default behavior in this case.
- bigbubba 6y ago
  Okay, then we agree the comment I responded to presented a false dichotomy.
  - jolux 6y ago
    You said that their decision obviously degrades the user experience. They were dealing with an engineering trade off and picked the side that didn’t risk data loss. I contend that that’s better than the alternative, irrespective of whether or not they tell people what’s going on.
    - yyyk 6y ago
      You're ignoring the point that these weren't the only two choices - even after both 'invisible' and 'bigbubba' suggested alternatives (admittedly not as profitable for Apple).
      - jolux 6y ago
        I’m really not. I said they should have notified people. You’re ignoring that there’s no solution to this problem that doesn’t degrade the user experience in one way or another, which is the point I was making.
        yyyk 6y ago
        The reason for the lawsuits and bad PR wasn't that user experience was degraded, but that it was done in a way that was close to planned obsolesce. Apple had ways to avoid this.
        jolux 6y ago
        There’s no other way to fix the spontaneous shutdowns though. And I will repeat that they should have told people it might slow their phone down.
        yyyk 6y ago
        Technically speaking, they could have designed the battery differently so it's much more likely to last the full service life. Acting this way was a choice, which may have been fine with had Apple not denied the issue and allowed replacing bad batteries under warranty.
        jolux 6y ago
        I'm pretty sure they ran an exchange program for affected models of the 6s: https://www.usatoday.com/story/tech/2016/12/06/apple-says-iphone-6s-battery-issue-bigger-than-first-thought/95043680/ https://www.usatoday.com/story/tech/2016/12/06/apple-says-ip... There's only so much you can do to make lithium batteries last forever. These days the phone tries to figure out when you need it charged by in the morning so it's not sitting on the charger at 100% for eight hours overnight, and this is supposed to help.
        yyyk 6y ago
        That replacement program was for a different problem, not battery degradation per se but a manufacturing error; The throttling affected other models too (and replaced 6s batteries after enough time I guess). It's true that battery degradation can't be avoided eventually; but there's a reason why these complaints are rarer on high-end Androids (Also low-end, but it's likely users have appropriately lower expectations for these).

jolux 6y ago

Did I say Apple was a victim? No. They should have notified people. But the conspiracy theories are silly, as are people who act like there isn’t a clearly correct default behavior in this case.

bigbubba 6y ago
Okay, then we agree the comment I responded to presented a false dichotomy.
- jolux 6y ago
  You said that their decision obviously degrades the user experience. They were dealing with an engineering trade off and picked the side that didn’t risk data loss. I contend that that’s better than the alternative, irrespective of whether or not they tell people what’s going on.
  - yyyk 6y ago
    You're ignoring the point that these weren't the only two choices - even after both 'invisible' and 'bigbubba' suggested alternatives (admittedly not as profitable for Apple).
    - jolux 6y ago
      I’m really not. I said they should have notified people. You’re ignoring that there’s no solution to this problem that doesn’t degrade the user experience in one way or another, which is the point I was making.
      - yyyk 6y ago
        The reason for the lawsuits and bad PR wasn't that user experience was degraded, but that it was done in a way that was close to planned obsolesce. Apple had ways to avoid this.
        jolux 6y ago
        There’s no other way to fix the spontaneous shutdowns though. And I will repeat that they should have told people it might slow their phone down.
        yyyk 6y ago
        Technically speaking, they could have designed the battery differently so it's much more likely to last the full service life. Acting this way was a choice, which may have been fine with had Apple not denied the issue and allowed replacing bad batteries under warranty.
        jolux 6y ago
        I'm pretty sure they ran an exchange program for affected models of the 6s: https://www.usatoday.com/story/tech/2016/12/06/apple-says-iphone-6s-battery-issue-bigger-than-first-thought/95043680/ https://www.usatoday.com/story/tech/2016/12/06/apple-says-ip... There's only so much you can do to make lithium batteries last forever. These days the phone tries to figure out when you need it charged by in the morning so it's not sitting on the charger at 100% for eight hours overnight, and this is supposed to help.
        yyyk 6y ago
        That replacement program was for a different problem, not battery degradation per se but a manufacturing error; The throttling affected other models too (and replaced 6s batteries after enough time I guess). It's true that battery degradation can't be avoided eventually; but there's a reason why these complaints are rarer on high-end Androids (Also low-end, but it's likely users have appropriately lower expectations for these).