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There is definitely business aspect in terms of warranty and customer support. In New Zealand for example, legislation guarantees a warranty window on new devic
by AOsborn 6y ago
There is definitely business aspect in terms of warranty and customer support. In New Zealand for example, legislation guarantees a warranty window on new devices that the manufacturer cannot opt-out (Consumer Guarantees Act).
Highlighting either option for consumers would bring attention to the fact this is a hardware issue, which would void acceptable use warranties if the battery was degrading to be insufficiently usable within one or two years.
- jackvalentine 6y agoAustralia too (under the Australian Consumer Law which guarantees goods are of acceptable quality). Apple has been found in breach of this law by misleading consumers as to their rights in the past. As a remedy for a number of years they were required to display at the genius bar a sign outlining your rights to a repair, refund, etc in addition to any apple warranties.