You assume communication can only benefit a party, because it cannot decrease the amount of information in your possession. How Shannon-esque. In my life howev

You assume communication can only benefit a party, because it cannot decrease the amount of information in your possession. How Shannon-esque. In my life however, I've often met people who could and did harm others (meaning: me) using verbal communication only. And so, I don't share your assumption. I don't feel responsible for processing it all. If I'm suspicious about the intent, I'll likely just cut it off and drop it on the floor like it never happened. If I see the intent is improvement and self-improvement, I'm ~100% invested right there; you can literally put me through hell and I'll be grateful.