5 ms·

That's the tail wagging the dog though… I've got clients whose customers using IE11 represent 1-2% of revenue i.e. $1M+ / year

swyx 6y ago
yes but one of my central arguments [1] is that it is time to explicitly charge customers for IE11 support rather than implicitly have your 99% of customers subsidise support for the 1% 1: https://www.swyx.io/ie11-eol/ https://www.swyx.io/ie11-eol/
- cblconfederate 6y ago
  these customers are obviously the poorest percentile
- youngtaff 6y ago
  Yes, but you're using that argument in the context of a software business rather than a consumer facing retail business
onion2k 6y ago
How much could they increase the revenue from the 98-99% by if they dropped IE11 and moved faster, spent less time on supporting old browsers, or embraced new features? It's possible (even likely) that simplifying the code by supporting fewer targets that need additional work would increase the overall profit.
- youngtaff 6y ago
  Most likely zero They're an online retailer and those customers would just go to someone else who's site would work in IE11 People aren't stuck on IE11 out of choice, it's corporate policies and other factors at play
blackoil 6y ago
How many of them are unable to use a new browser? Long back our enterprise app didn't work on IE6, our stance was, "yeah it does not, install Chrome". I don't think we ever lost a deal because of it.
earthboundkid 6y ago
> Internet Explorer represents less than 1% of my work traffic according to Google Analytics. People will sometime spin this away by arguing that 1% of a large number is also a large number. If you have 100 million hits, 1% is 1 million hits! But the flipside is that 99 million hits are not Internet Explorer and are not helped by optimizations aimed at Internet Explorer. https://blog.carlmjohnson.net/post/2020/time-to-kill-ie11/ https://blog.carlmjohnson.net/post/2020/time-to-kill-ie11/ 1% is 1%. If you can’t find a better way to improve revenue by 1%, you’re in too narrow of a market fit.
- deleted 6y ago
  [deleted]

swyx 6y ago

yes but one of my central arguments [1] is that it is time to explicitly charge customers for IE11 support rather than implicitly have your 99% of customers subsidise support for the 1% 1: https://www.swyx.io/ie11-eol/ https://www.swyx.io/ie11-eol/

cblconfederate 6y ago
these customers are obviously the poorest percentile
youngtaff 6y ago
Yes, but you're using that argument in the context of a software business rather than a consumer facing retail business

onion2k 6y ago

How much could they increase the revenue from the 98-99% by if they dropped IE11 and moved faster, spent less time on supporting old browsers, or embraced new features? It's possible (even likely) that simplifying the code by supporting fewer targets that need additional work would increase the overall profit.

youngtaff 6y ago
Most likely zero They're an online retailer and those customers would just go to someone else who's site would work in IE11 People aren't stuck on IE11 out of choice, it's corporate policies and other factors at play

blackoil 6y ago

How many of them are unable to use a new browser? Long back our enterprise app didn't work on IE6, our stance was, "yeah it does not, install Chrome". I don't think we ever lost a deal because of it.

earthboundkid 6y ago

> Internet Explorer represents less than 1% of my work traffic according to Google Analytics. People will sometime spin this away by arguing that 1% of a large number is also a large number. If you have 100 million hits, 1% is 1 million hits! But the flipside is that 99 million hits are not Internet Explorer and are not helped by optimizations aimed at Internet Explorer. https://blog.carlmjohnson.net/post/2020/time-to-kill-ie11/ https://blog.carlmjohnson.net/post/2020/time-to-kill-ie11/ 1% is 1%. If you can’t find a better way to improve revenue by 1%, you’re in too narrow of a market fit.

deleted 6y ago
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