I can highly recommend this book when it comes to preparing for difficult conversations (aptly named "Difficult Conversations"): https://www.amazon.com/Difficul

I can highly recommend this book when it comes to preparing for difficult conversations (aptly named "Difficult Conversations"): https://www.amazon.com/Difficult-Conversations-Discuss-What-Matters/dp/0143118447/ https://www.amazon.com/Difficult-Conversations-Discuss-What-...