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At least review process is better than Google's because when we rejected on Play Store we can't get any feedback from Google. They send a template email which s

At least review process is better than Google's because when we rejected on Play Store we can't get any feedback from Google. They send a template email which says the "problem maybe A or B, check what you have changed". Apple provides screenshots and human written explanation on rejection. I have even talked on the phone with review team several times to discuss the problem. Yes, it sucks that the update may be rejected by some reviewer and another one may approve the same update.

risyachka 6y ago
It was better indeed, now it is worse. Now Google sends you screenshots and explains what is wrong and Apple just quotes like a dumb bot their policy (which is not even acceptable in many cases)
Dahoon 6y ago
Feels a bit like whataboutism. Especially since Apple is worse than Google now.
- donkeyd 6y ago
  > Especially since Apple is worse than Google now. Care to elaborate on that statement?
  - Dahoon 6y ago
    Look at the other comments at the same level. No need to add what has already been said.
grishka 6y ago
Google does have its problems, but at least you still have the option of publishing an apk on your website.
mrtksn 6y ago
Apple's human touch is underrated and I feel like those who complain about Apple's review process have no real world experience and talking from ideological standpoint. I was more than glad to receive a f..g phone call from the reviewer telling me why he will reject my update, why is it this way and what I can do to make it pass and give me his phone number to call if I need further assistance. I become die hard Apple AppStore review process fanboy by getting a rejection! You know what happens when you get a rejection from some other place? You get a template e-mail with no specifics, good luck figure it out. Tough luck if your livelihood depends on it.
- mcintyre1994 6y ago
  I've never heard feedback that good about Apple's app store approval process, thanks for sharing a new perspective! Can you give an idea of the size of the developer account you were submitting for/how established your apps were?
  - mrtksn 6y ago
    It was my first app ever(the account is registered to my limited company) and it is in the Health&Fitness category. It has some social networking functions and the issue was that the users could start talking with each other without approving the other party, a bit like the chatroulette, and the reviewer explained that the users should be given a chance to choose if they want to talk to this person before they receive the first message. He suggested me, at least to show a profile picture and a name and ask if the users would like to match. I closed the phone and 5 min later I received the rejection together with the talking points that we went through on the phone. I also suspect that Apple is trying to make sure that the same app is reviewed by the same employees. I think I dealt with the same 2 people in multiple review issues in later updates. Sometimes it was frustrating when I have a rejection about something that was previously approved but it was resolved every time when I explain the problem and the solution in the notes to the reviewer section. I think I have a friendly reviewer that sends my updates straight to the store in 6 hours and there's another one who is being hard on me and needs to be convinced every time. Regardless, I am happy to be able to explain things to people.
  - 6y ago

risyachka 6y ago

It was better indeed, now it is worse. Now Google sends you screenshots and explains what is wrong and Apple just quotes like a dumb bot their policy (which is not even acceptable in many cases)

Dahoon 6y ago

Feels a bit like whataboutism. Especially since Apple is worse than Google now.

donkeyd 6y ago
> Especially since Apple is worse than Google now. Care to elaborate on that statement?
- Dahoon 6y ago
  Look at the other comments at the same level. No need to add what has already been said.

grishka 6y ago

Google does have its problems, but at least you still have the option of publishing an apk on your website.

mrtksn 6y ago

Apple's human touch is underrated and I feel like those who complain about Apple's review process have no real world experience and talking from ideological standpoint. I was more than glad to receive a f..g phone call from the reviewer telling me why he will reject my update, why is it this way and what I can do to make it pass and give me his phone number to call if I need further assistance. I become die hard Apple AppStore review process fanboy by getting a rejection! You know what happens when you get a rejection from some other place? You get a template e-mail with no specifics, good luck figure it out. Tough luck if your livelihood depends on it.

mcintyre1994 6y ago
I've never heard feedback that good about Apple's app store approval process, thanks for sharing a new perspective! Can you give an idea of the size of the developer account you were submitting for/how established your apps were?
- mrtksn 6y ago
  It was my first app ever(the account is registered to my limited company) and it is in the Health&Fitness category. It has some social networking functions and the issue was that the users could start talking with each other without approving the other party, a bit like the chatroulette, and the reviewer explained that the users should be given a chance to choose if they want to talk to this person before they receive the first message. He suggested me, at least to show a profile picture and a name and ask if the users would like to match. I closed the phone and 5 min later I received the rejection together with the talking points that we went through on the phone. I also suspect that Apple is trying to make sure that the same app is reviewed by the same employees. I think I dealt with the same 2 people in multiple review issues in later updates. Sometimes it was frustrating when I have a rejection about something that was previously approved but it was resolved every time when I explain the problem and the solution in the notes to the reviewer section. I think I have a friendly reviewer that sends my updates straight to the store in 6 hours and there's another one who is being hard on me and needs to be convinced every time. Regardless, I am happy to be able to explain things to people.
- 6y ago