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> Majority of consumer facing products collect usage analytics, otherwise they don’t know how to improve the product. Producers managed to improve products for
by seneca 6y ago
> Majority of consumer facing products collect usage analytics, otherwise they don’t know how to improve the product.
Producers managed to improve products for thousands of years without violating the privacy of their customer. Equating slightly inconvenient with impossible doesn't make for a great argument.
- ben_w 6y agoThe improvements were stumbles in the dark by comparison — people didn’t even realise colour blindness existed until the industrial revolution. That said, while I am fine with automated bug tracking for this sort of goal, I absolutely agree that all automated tracking needs to be opt-in rather than opt-out.
- DubiousPusher 6y agoYeah, while I'm not a fan of involuntary data collection it completely makes sense why firms do it. Unskewing data collected in voluntary and self reported scenarios is a treacherous and sometimes impossible undertaking. Edit: Often times we're not talking about the difference between good data and really good data. We're talking about the difference between useful and useless data.