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Funny, I spent the past hour on a chat with Nest trying to fix an issue with my thermostat being too dim to see, they had me factory reset it, and then it coul
by rblatz 6y ago
Funny, I spent the past hour on a chat with Nest trying to fix an issue with my thermostat being too dim to see, they had me factory reset it, and then it couldn’t get set back up. Spent an hour chasing that down, to finally have him say Nest is experiencing issues.
Then I come here and see this, life is funny.
- MisterTea 6y ago> life is funny. Spending 2+ hours in a chat to debug an internet thermostat is the opposite of funny.
- rblatz 6y agoI've had a Nest for ~8 years. This is the first issue I've had with any of their products, and this was with a brand new thermostat, it's likely a light sensor issue which could happen to anyone. I could have returned it to the store, but I didn't want to deal with going in person and was hoping to get google to ship me a replacement thermostat. The thermostat works now as a dumb thermostat, so I guess it's the cost of convenience.