Very good point. The worst report is the one that isn't written, so any report we receive we're thankful for. Doing the things you said like finding the smalles

Very good point. The worst report is the one that isn't written, so any report we receive we're thankful for. Doing the things you said like finding the smallest steps to reproduce or a test case are a big help. This is an area that didn't come up in the original article, but I'm thinking about doing some further writing on the topic and writing bug reports are certainly worthy of significant mention.