I try to avoid using words like "you", "people", etc., when writing explanations because it keeps the explanation from feeling personal (unless it's supposed to

I try to avoid using words like "you", "people", etc., when writing explanations because it keeps the explanation from feeling personal (unless it's supposed to be personal). I also try to leave out any subjective statements without supporting evidence. At least to me, it can be discouraging when reading about a subject and the author talks about how "simple" something is, or allows you to "quickly and easily do X", but I don't find it simple, and struggle to use it to do X. Let the reader decide if it's simple, don't tell them it's simple because it could make them feel stupid if they don't find it simple.