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I was a slicehost customer, then a rackspace customer, and now a linode customer. The biggest reason I love linode now is the control panel. Slicehost also ha

I was a slicehost customer, then a rackspace customer, and now a linode customer. The biggest reason I love linode now is the control panel. Slicehost also had a good control panel, but the Rackspace Cloud CP is severely lacking. It's extremely slow and the DNS is in a really awkward spot (click a server and then click DNS to see a global DNS...it doesn't make sense). I was a fairly happy Rackspace Cloud customer but Linode is just a great experience. What is Rackspace doing to improve the cloud offering?

polvi 16y ago
Rackspace is investing heavily into the cloud. The Cloudkick acquisition was part of that. I am extremely happy to hear that the CP was one of your major pain points, because it is one of (if not the top) priority to improve. The team that is based in San Francisco is working directly on that project. If these sorts of problems are interesting to you, please let me know!
- yesimahuman 16y ago
  That's great to hear. I'm excited for more competition in the space. That being said, I've raised the issue of the location of the DNS manager many times and have been told that it is by design and won't change. Go to the Linode or Slicehost CP and a link to the DNS manager is on the dashboard, where it should be. I just don't understand the reasoning for hiding it behind a specific server instance despite it being a globally applicable system. This is probably more annoying to me because of the slow speed of the control panel, meaning it takes a long time to get to the DNS manager. Best of luck with the improvements!
  - RackerJP 16y ago
    yesimahuman: Despite what you have heard, that is something that is scheduled to change. Take a look at http://www.rackspace.com/cloud/blog/2011/03/21/announcing-rackspace-cloud-dns-api-private-beta-for-us-uk-cloud-customers/ http://www.rackspace.com/cloud/blog/2011/03/21/announcing-ra... This will be the foundation for a brand new DNS Manager in the Control Panel, and it will give you the ability to script your changes!

polvi 16y ago

Rackspace is investing heavily into the cloud. The Cloudkick acquisition was part of that. I am extremely happy to hear that the CP was one of your major pain points, because it is one of (if not the top) priority to improve. The team that is based in San Francisco is working directly on that project. If these sorts of problems are interesting to you, please let me know!

yesimahuman 16y ago
That's great to hear. I'm excited for more competition in the space. That being said, I've raised the issue of the location of the DNS manager many times and have been told that it is by design and won't change. Go to the Linode or Slicehost CP and a link to the DNS manager is on the dashboard, where it should be. I just don't understand the reasoning for hiding it behind a specific server instance despite it being a globally applicable system. This is probably more annoying to me because of the slow speed of the control panel, meaning it takes a long time to get to the DNS manager. Best of luck with the improvements!
- RackerJP 16y ago
  yesimahuman: Despite what you have heard, that is something that is scheduled to change. Take a look at http://www.rackspace.com/cloud/blog/2011/03/21/announcing-rackspace-cloud-dns-api-private-beta-for-us-uk-cloud-customers/ http://www.rackspace.com/cloud/blog/2011/03/21/announcing-ra... This will be the foundation for a brand new DNS Manager in the Control Panel, and it will give you the ability to script your changes!