I had to take that test at a previous employer and I think I got either a 3 or 8. I'm definitely a people pleaser, but two of the main reasons I like doing supp

I had to take that test at a previous employer and I think I got either a 3 or 8. I'm definitely a people pleaser, but two of the main reasons I like doing support tickets are that I'm good at it and I feel bad when other engineers really half-ass it and the person on the other end gets no answer after ~weeks of waiting. It's shocking to me how little effort people put into it.