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I agree,its not a nice way. Rather repo owner should encourage people to submit it as bug report and not the support ticket. later they should add tags like "vo

I agree,its not a nice way. Rather repo owner should encourage people to submit it as bug report and not the support ticket. later they should add tags like "volunteer contribution required","Sponsor requested". such tags to bug will do both things implicitly.

wildmanx 6y ago
It's not about "nice" even. It's about refusing help that others offer for free. Being "nice" is a bonus, really. A welcome one, but not the main point.
- jitendrac 6y ago
  yup, bug report itself is an open-source contribution.