4 ms·
In addition to suburban sprawl... These delivery/logistics companies are really trying to be marketing companies rather than behind the scenes logistics. Cust
by cpuguy83 6y ago
In addition to suburban sprawl...
These delivery/logistics companies are really trying to be marketing companies rather than behind the scenes logistics.
Customers go to the delivery company to order their food rather than to the restaurant. Restaurants pay fees just to be listed.
Delivery company gets a cut of every sale AND they charge the customer a delivery fee AND a "service" fee, which I've found to be roughly 2x the tax rate (which is very high here already). Restaurants a lot of the time make menu items more expensive to offset the cut of the sale that the delivery company takes... which also makes the "service fee" charged to the customer higher. Don't forget, still need to tip the driver, because they are not being paid a living wage.
It is a shit business. Companies trying to be unicorns and don't want to be relegated to being behind the scenes. Even with all the insane fees, they still don't make money.
Make a habit of asking the restaurant how they'd prefer you to place your order.