Well put - I'm going to start using this analogy myself. The only people who matter to a project are contributors and customers, and mostly the former. A smart

Well put - I'm going to start using this analogy myself. The only people who matter to a project are contributors and customers, and mostly the former. A smart maintainer invests 100% of their energy into this group, and 0% into the leeches. The software will obviously be better if you invest your time and energy into the needs of people who give back to the project.