You just gave me something to think about. I've been with the same small CU for 20 years. They're really small. Twice now I've needed to wire money, and when I

You just gave me something to think about. I've been with the same small CU for 20 years. They're really small. Twice now I've needed to wire money, and when I called, I was told something like, "Maggie is on her lunch break right now, but she'll be back at her desk in 20 minutes. She'll call you to verify the details." It's a running joke whenever I have to wire money: "Make sure Madge is working today!" I liked that quaint feel, but I suppose Steally McThief would also appreciate it...